How can we help?
Find answers to common questions about buying, selling, and staying safe on Hub1.
Frequently Asked Questions
Safety Guidelines
- Meet in public: Always meet buyers/sellers in safe, public locations (malls, cafes, police station parking lots).
- Check the item: Inspect goods thoroughly before paying. Do not pay in advance.
- Beware of QR codes: Scammers often ask you to scan a QR code to "receive" money. This is a scam. Scanning a QR code takes money OUT of your account.
- Report suspicious users: Use the Report button on any listing or chat that feels unsafe in any way.